ITIL® 4 Foundation Certification Course in Portland

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ITIL® 4 Foundation Certification Course in Portland

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ITIL® 4 Foundation Certification Course in Portland

The Most Comprehensive Certification Course for Guaranteed Career Success

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The ITIL^® 4 Foundation Certification Training in Portland offers a new perspective on the operational process of IT services. The professional who completes the training program gains knowledge about everything right from creating to delivering the IT services while fostering continuous improvement. You will understand key concepts of service management to deliver great business value.

Our Key to Exam and Career Success

Guaranteed to Run Workshops

Expert-Led Study Sessions

Networking Opportunities

Flexible Monthly Payment Plans

Real-World Case Studies

Hands-On Project Experience

Group/Corporate Training

Empower teams through training

skill up your team

Need guidance? Talk to an expert

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Course overview Benefits Prerequisites Curriculum FAQs Contact Course Advisor

Course Overview

ITIL 4 Foundation Certification Course Overview

Start your journey to mastery in IT service management and trends with Simpliaxis' comprehensive ITIL^® 4 Foundation Certification Training in the USA. This course is designed to meet the dynamic demands of the IT landscape. It provides you with comprehensive knowledge and skills crucial for success.

Led by our team of expert training professionals, our certification course offers an intensive understanding coupled with extensive industry experience. Engage actively and deepen your comprehension through interactive sessions designed to ensure optimal learning outcomes. You'll learn to apply ITIL 4 process standards across diverse organizational contexts by delving into practical exercises and real-world case studies.

Simpliaxis ITIL^® 4 Foundation course in Portland will teach you new ways to look at IT services management, giving you a holistic view of business value creation. With the course offered by Simpliaxis, you will gain a great grip on guiding principles and be able to help organizations adapt service management. The foundational course enlightens the learner about all the dimensions of the ITIL course, giving a great grip on service management.

ITIL 4 F Training Highlights

ITIL 4 Foundation Certification Programme Highlights

2 Days Live, Instructor-Led Sessions

Earn 16 CPDs on Course Completion

Highly experienced and professionally certified Training instructors

Get an online subscription to ITIL publications

Practice Mock Tests & assessment for the exam

Use of CPD(continuing professional development) tools

24/7 Simpliaxis support & assistance are available

Exam fees are included

Earn eBook, and PeopleCert Training Material Generic city course page updated

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Career upliftment

Uplift Your Career with ITIL® 4 Foundation Certification

Gain proficiency in the IT Industry and learn to collaborate development skills with ITSM-maximized results
Get valuable insights from live case studies and simulations, then work your way around technologies
Immerse yourself in dynamic learning experiences facilitated by global ITIL expertise

Unsure about your prep?

ITIL 4 F Practice Test

Immediate Results
Sample Papers
Time-Limited
Comprehensive Explanation
Previous Exams

Benefits focused on Individuals and corporate

Individual & Organizational Benefits

Individuals Benefits

Gain a deeper understanding of IT service management with ITIL Training
Boost your roles in IT service management with an ITIL 4 Certification
Become a preferred candidate for hiring with the sought-after ITIL certification, showcasing your readiness for IT service roles
Acquire skills to align IT services with our organizational goals, ensuring your contributions are strategically valuable
Enhance continuous professional development, staying ahead in your career journey with the mindset fostered by ITIL Foundation Certification Training Generic city course page updated

Corporate Benefits

ITIL 4 ensures high standards, improving overall service quality Optimizes service delivery processes, leading to increased organizational efficiency
Incorporates practices for identifying and mitigating risks within IT services
Generic city course page updated Focus on customer experience enhances overall customer satisfaction Emphasizes resource efficiency, leading to cost savings through optimized processes

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Common attendees

Who usually attend ITIL 4 F Training

IT Managers
IT Practitioners
IT Project Managers Generic city course page updated
IT Professionals
Business Process Owner Generic city course page updated
IT Support Staff
Business Managers
BUSINESS Analyst
Anyone searching for higher-level ITIL certifications
Professionals transitioning from ITIL® 3 to ITIL® 4

Prerequisites for ITIL 4 F certification training

Prerequisites and Eligibility

The ITIL 4® Foundation certification is designed for a wide range of individuals who want to gain a solid understanding of ITIL and IT service management concepts. There are no prerequisites for this certification course. It is accessible to individuals from all backgrounds and experience levels. This certification provides a valuable foundation for diverse career paths and motivations, making it a must-have for anyone eager to take their career to the next level. Generic city course page updated

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Process to Achieve ITIL® 4 Foundation Certification

Step 1:

Attend ITIL Foundation Training: Generic city course page updated Enroll in the Simpliaxis ITIL 4® Foundation training course. This training will be provided through online platforms

Step 2:

Prepare for the Exam: Study the materials thoroughly, paying attention to the fundamental concepts, which are provided by our Simpliaxis expert instructor in ITIL® 4 framework

Step 3:

Go Through the Exam: Once you feel confident in your Knowledge, take the ITIL 4® Foundation exam. Simpliaxis will help you to clear the exam perfectly

Step 4:

Achieve ITIL®4 Certification:Upon completing the exam with a minimum score of 65%, you will officially become ITIL®4 certified.

Gain Knowledge with practical experience on Scrum:

Generic city course page updated Practice your knowledge through experiential workshops featuring real-life case studies, role-play exercises, and simulating work environments

Get the ITIL 4 F Certification

ITIL Foundation Certificate

Course Curriculum

ITIL® 4 Foundation Certification Training in USA

Download Curriculum

About ITIL 4
Components of theITIL 4 Framework
Benefits of ITIL

Service and Service Management
Components of Service Value
Determine the Value of a Service or Product
Stakeholders and Value Creation
Products,Services, and Service Offerings
Service Relationship

Nature, Use, and Interaction of the Guiding Principles
Focus on Value
Start Where You Are
Progress Iteratively with Feedback
Collaborate and Promote Visibility
Think and Work Holistically
Keep it Simple and Practical
Optimize and Automate

Organizations and People
Information and Technology
Partners and Suppliers
Value Streams and Processes

ITIL Service Value System
InterconnectedNature of the Service Value Chain
Purpose of Each Value Chain Activity

Information Security Management
RelationshipManagement
Supplier Management
IT Asset Management
Monitoring andEvent Management
Release Management
Service Configuration Management
Deployment Management
Continual Improvement
ChangeEnablement
IncidentManagement
ProblemManagement
ServiceRequest Management
ServiceDesk
ServiceLevel Management
ITIL Terms

Download Curriculum

Have more questions or need

personalized guidance?

Contact Learning Advisor

What you will learn in this ITIL 4 F workshop

Learning Objectives

ITIL Essential Concepts:

Grab the fundamental principles and concepts that form the basis of the ITIL framework. Generic city course page updated

ITSM Processes and Components:

Understand the key components and processes that form the foundation of IT service management. Generic city course page updated

IT Service Alignment with Business:

Discover how to effectively align IT services with business goals and customer requirements. Generic city course page updated

IT Service Delivery Best Practices:

Learn about the most effective practices in the industry to ensure efficient and effective delivery of IT services.

Stages of the ITIL Service Lifecycle:

Gain a deeper understanding of the various phases of the ITIL service lifecycle and their importance.

Roles and responsibilities:

comprehend the different roles and duties involved in an IT service management framework.

ITIL 4 F Certification Course For Corporates

Why Corporates Opt Us

With learning targeted to your unique team environment, we at SimpliAxis help to resolve your specific issues and meet your specific needs with tailored training methods. We offer corporate training globally to keep Organizations up to date by building the knowledge gap required and make them strive in the competitive world with the right skills according to the industry needs.

Preferred by many MNC’s, Startups, and Organizations among all sectors.
Trusted by X clients and meet their training needs.
Skilled training experts and professionals around the world with good command of the subjects.
Delivering tailoring modules for your enterprises by highly qualified experts.

Corporate Group enquiry

Our Customer words for us

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Meet the Team That's Invested in Your Success

Our ITIL 4 Foundation Certification Training Trainers

Instructors

View All Trainers

Aakash Srinivasan, CST
4.8
Experience: 15+ Years
Certified Scrum Master (CSM®), Certified Scrum Product Owner (CSPO®)
Aakash Srinivasan is an experienced Agile transformation leader and a co-founder of SimpliAxis Inc., updated
Michel Goldenberg, CST
4.8
Experience: 22+ Years
UP 11-12-2025 Certified Scrum Master (CSM®), Advanced Certified Scrum Master (ACSM®)...
UP 11-12-2025 Michel Started working with Agile in 2001 when he first used eXtreme Programming as a team member in a very complex project in Brazil, since that project Michel decided to focus his career in coaching and training in Agile. Some people like to call him a nomad because he is always working world wide and moving from country to country to always find the most challenging market so he can always improve in Agile by helping people learn and apply it. During his journey Michel became Certified Scrum Trainer (2009), a TAC member (2017) and Path to CSP educator (2019), and now his main focus is to deliver Certified Training under Scrum Alliance brand.
Raj Kasturi, CST
4.8
Experience: 36+ Years
CSM
Updated 10/7/2025 Raj is an experienced Scrum Trainer, Scrum Master, Agile Coach helping organizations transition to Scrum
Abid Quereshi, CST
4.8
Experience: 25+ Years
Certified Scrum Master (CSM®), Advanced Certified Scrum Master (ACSM®)...
"Learn Scrum and Agile Software Development from an actual software developer. Abid has been developing real software products for over 26 years, from inception to design, coding, testing and maintaining legacy systems. Abid holds a Bachelor's degree in Education and a Bachelor's degree in Mechatronics Engineering. As a professional teacher and engineer you an count on an experience which is both immersive and relevant to todays workplace challenges."
Vivek Angiras, CST
4.8
Experience: 19+ Years
Certified Scrum Master (CSM®), Certified Scrum Product Owner (CSPO®)...
Vivek Angiras is an Agile coach and trainer. He is a Certified Scrum Trainer (CST) who started his career in scientific research more than a decade ago. Vivek is a co-founder of SimpliAxis Inc.
Bill Li
4.8
Experience: 33+ Years
CSM, CSPO and A-CSM
ExperienceUPDATED 12/19/2025Bill Li, CST (Certified Scrum Trainer) and Agile Coach, based out in Shanghai & Vancouver, and active in China, Asia and Canada, Managing Principal of UPerform Consulting Group. With over 25 years of cross-functional experiences in IT and consulting sectors, Bill is among the pioneers who promoted Scrum and Agile since 2007 in Asia, and is active contributor and speaker at agile community, including major Scrum and Agile conferences. Bill enjoys developing people and organizations through high quality Scrum and Agile training, coaching and consulting services. His passion lies in helping clients’ product development organizations and teams to become more effective, having less waste and fewer impediments in their processes, less pressure, higher enjoyment, and producing better product and services, in an open, transparent, creative, and self-organized environment. Bill translated Agile Project Management with Scrum by Ken Schwaber into simplified Chinese and published it in 2007. He also co-translated Ken's next book on Scrum & Enterprise and Mike Cohn’s User Stories Applied, together with other 2 titles in Project Management area. Bill is MBA from Schulich School of Business, York University, and Bachelor of Engineering from South China University of Technology. He lives in Shanghai, China and seasonally in North Vancouver, BC, Canada.

Aakash Srinivasan, CST
Certified Scrum Master (CSM®), Certified Scrum Product Owner (CSPO®)
15+ Years of experience
Aakash Srinivasan is an experienced Agile transformation leader and a co-founder of SimpliAxis Inc., updated
Linkedin Profile
1/6
Michel Goldenberg, CST
UP 11-12-2025 Certified Scrum Master (CSM®), Advanced Certified Scrum Master (ACSM®)
22+ Years of experience
UP 11-12-2025 Michel Started working with Agile in 2001 when he first used eXtreme Programming as a team member in a very complex project in Brazil, since that project Michel decided to focus his career in coaching and training in Agile. Some people like to call him a nomad because he is always working world wide and moving from country to country to always find the most challenging market so he can always improve in Agile by helping people learn and apply it. During his journey Michel became Certified Scrum Trainer (2009), a TAC member (2017) and Path to CSP educator (2019), and now his main focus is to deliver Certified Training under Scrum Alliance brand.
Linkedin Profile
2/6
Raj Kasturi, CST
CSM
36+ Years of experience
Updated 10/7/2025 Raj is an experienced Scrum Trainer, Scrum Master, Agile Coach helping organizations transition to Scrum
Linkedin Profile
3/6
Abid Quereshi, CST
Certified Scrum Master (CSM®), Advanced Certified Scrum Master (ACSM®)
25+ Years of experience
"Learn Scrum and Agile Software Development from an actual software developer. Abid has been developing real software products for over 26 years, from inception to design, coding, testing and maintaining legacy systems. Abid holds a Bachelor's degree in Education and a Bachelor's degree in Mechatronics Engineering. As a professional teacher and engineer you an count on an experience which is both immersive and relevant to todays workplace challenges."
Linkedin Profile
4/6
Vivek Angiras, CST
Certified Scrum Master (CSM®), Certified Scrum Product Owner (CSPO®)
19+ Years of experience
Vivek Angiras is an Agile coach and trainer. He is a Certified Scrum Trainer (CST) who started his career in scientific research more than a decade ago. Vivek is a co-founder of SimpliAxis Inc.
Linkedin Profile
5/6
Bill Li
CSM, CSPO and A-CSM
33+ Years of experience
ExperienceUPDATED 12/19/2025Bill Li, CST (Certified Scrum Trainer) and Agile Coach, based out in Shanghai & Vancouver, and active in China, Asia and Canada, Managing Principal of UPerform Consulting Group. With over 25 years of cross-functional experiences in IT and consulting sectors, Bill is among the pioneers who promoted Scrum and Agile since 2007 in Asia, and is active contributor and speaker at agile community, including major Scrum and Agile conferences. Bill enjoys developing people and organizations through high quality Scrum and Agile training, coaching and consulting services. His passion lies in helping clients’ product development organizations and teams to become more effective, having less waste and fewer impediments in their processes, less pressure, higher enjoyment, and producing better product and services, in an open, transparent, creative, and self-organized environment. Bill translated Agile Project Management with Scrum by Ken Schwaber into simplified Chinese and published it in 2007. He also co-translated Ken's next book on Scrum & Enterprise and Mike Cohn’s User Stories Applied, together with other 2 titles in Project Management area. Bill is MBA from Schulich School of Business, York University, and Bachelor of Engineering from South China University of Technology. He lives in Shanghai, China and seasonally in North Vancouver, BC, Canada.
Linkedin Profile
6/6

What is ITIL® 4 Foundation Certification?

A globally recognized credential from Axelos/PeopleCert, ITIL 4 Foundation introduces modern IT Service Management (ITSM) best practices, the Service Value System (SVS), and value-driven operating models.

Who should attend this ITIL Foundation course?

The ITIL Foundation course in the USA is ideal for IT support staff, service desks, IT managers, business analysts, DevOps/Agile teams, and anyone looking to improve IT service delivery.

What will I learn in this ITIL course?

You’ll master ITIL fundamentals, 7 guiding principles, 4 dimensions, 34 practices, and the Service Value Chain, and you’ll learn how to align IT with business goals.

How long is the course, and what’s the format?

Our Accredited Training Organization™ delivers 16 hours over 2 days via live virtual or in-person classes, featuring interactive workshops and real-world case studies.

What’s included in the Simpliaxis ITIL® Foundation course?

Our comprehensive curriculum includes 16 hours of expert-led live learning (virtual or classroom), official PeopleCert study materials, an eBook, unlimited mock exams, quizzes, and an exam voucher—all bundled for your success.

Are course materials and an exam voucher included?

Yes. Simpliaxis provides official PeopleCert training materials, unlimited mock exams, e-book guides, and covers your first ITIL exam voucher.

How long is the certification valid?

ITIL® 4 Foundation is valid for 3 years. Renewal can be achieved through CPD credits or re-examination.

How will ITIL certification benefit my career?

Certified professionals earn higher salaries (avg. $98K in the US), improve job prospects in ITSM, and gain a strong foundation for advanced ITIL roles.

How does this course benefit organizations?

Companies with ITIL-certified staff see improved IT process efficiency, reduced downtime, stronger alignment with business objectives, and enhanced service performance.

Why choose Simpliaxis for your ITIL training?

As a certified ATO, our training includes accredited materials, instructor-led sessions, bundled exam vouchers, exam passing support, and live US-friendly scheduling.

What is the cost of the ITIL 4 Foundation exam in the USA?

The cost for the ITIL 4 Foundation Certification exam generally ranges from $150 to $300. The exam has multiple-choice questions to be answered.

What is the ITIL Foundation exam format?

The ITIL 4 Foundation exam is in a multiple-choice format that consists of 40 different questions. This is a closed-book exam that has a duration of 60 minutes. Each question consists of four choices, each of which is the correct answer. It is possible to take the test on the internet or in person by a recognized training institution or a certification body.

What is the passing score for the ITIL Foundation certification?

In order to successfully pass the ITIL 4 Foundation exam, you must score more than 65%; that is, you must be able to answer a minimum of 26 out of 40 questions in the exam.

How can I get access to the ITIL 4 Foundation exam?

It is possible to take this ITIL 4 Foundation exam by signing up for a training program with an approved provider or buying the exam voucher through an organization that certifies, for example, PeopleCert.

What cards do you accept?

We accept payments from VISA, Master, Maestro, AMEX, and Discover.

Is there any transaction or processing fee?

No, there is no transaction processing fee.

Where will I get my payment receipt?

Upon successful completion of payment, you will receive a confirmation email of your payment along with payment invoices.

Will I get a refund if I cancel my enrollment?

No, refund is not possible. You can reschedule your course. To know more about refunds, visit our Refund Policy.

Can I pay for the course in installments, or is full payment required upfront?

You have the flexibility to pay for the course either in full upfront or in installments, depending on your preference. To know more details about it contact us.

Do you offer any discounts or promotions for early payment?

Yes, we offer discounts and promotions for early payments or certain corporate Training. Keep an eye on our website or contact us to get exciting offers.

Can payments be made online through your website, or do I need to visit a physical location?

Payments can be made conveniently through our secure online payment portal on our website. We do not require visiting a physical location for payment.

Is there a preferred currency for payment, especially for international students?

While we accept payments in various currencies, we recommend using the currency from where you want to attend the course.

How much discount will I get if I enroll for the Training? test

test It totally depends upon the course. Please check our website regularly for new offers and discounts throughout the year. You can also chat with one of our career consultants to see if any discounts are available.

What is the object of Simpliaxis?

To provide high-quality training and help our professional participants & clients to build a high-performing workforce.

Why should I choose Simpliaxis?

Simpliaxis offers personalized corporate training programs designed for enterprise teams seeking to refine their employees' skills in various job processes or roles, whether through in-person sessions or live virtual instruction. Led by our skilled and certified trainers, these certification programs not only elevate learning curves but also empower teams to effectively apply their newfound skills to meet industry benchmarks. With over 40 certification programs available, the impact is profound, evident in a remarkable 45% improvement in employee retention rates. On average, there's been a notable 30% enhancement in both work satisfaction and capabilities, showcasing the tangible benefits of our training initiatives.

Are your courses affordable?

Yes, course fees for all technologies are affordable. Along with that, we do provide discounts on various courses.

Whom do I contact if I have more queries regarding my course?

You can reach out to our experienced career counselor
or email us on support@simpliaxis.com
or contact any of our phone numbers
or you can chat with us anytime
or visit our contact us page https://www.simpliaxis.com/contact-us

Is there any discount available for the Simpliaxis courses?

Yes, we do provide discounts on multiple courses. Please visit the schedules page to view the available discounts.

Who are the instructors of my course?

All our trainers are highly qualified and certified, having numerous years of experience in the training industry. You can choose your instructors for your course.

Do you offer corporate Training?

Yes, we do provide corporate Training. We customize Training based on our clients' needs.

Do you offer online Training?

Yes, For every course, online Training is available.

What are the different modes of Training available for Simpliaxis courses?

We provide different modes of Training: virtual Online Training, Live Virtual Training, Corporate Training & also E-learning.

What are the different courses offered by Simpliaxis?

At Simpliaxis we provide training for courses of all the in-demand technologies. One can choose a course from Project Management, Agile, IT, DevOps, Business, IT Service Management, Quality Management, etc based on their choice of interest. To know more, please visit https://www.simpliaxis.com/

How do I enroll in the training course?

Choose the course of your interest, schedule it at your convenience from our upcoming schedule list, and register for the training by submitting your details. Proceed to make a payment and you will receive a confirmation email of your course enrolment. Or you can connect our career advisors to consult & choose your course.

Do I get any certificate upon completion of the course?

Yes, you will receive a certificate after successful completion of the training course.

What if I miss a class? Are there any money back options?

No, you won't get your money back. But, as per your convenience, we can reschedule your training without any extra charges.

After enrollment, can I change the date of my training class?

Yes, you can change the date, but you have to inform it 3-4 days before the Scheduled date.

Where do I find the upcoming schedules of my course?

Select the course of your interest from the website and view all the upcoming workshop schedules. You can select your course from the website https://www.simpliaxis.com/

Can I receive personalized Training at my convenience?

Yes, we’ll be posting multiple schedules every week for all the courses. Based on your convenience, you can select the training schedule. Also, we’ve E-Learning programs for popular courses, you can enroll and watch the training modules whenever you want.

Is there any option to complete the Training in the native language if a participant chooses to?

English is the preferred language for training delivery. For corporate Training, any language other than English will have to be requested as a custom service. However, this will be subject to additional costs and the availability of a native language trainer. Please note that only official languages will be considered for this request.

If I want to know more about Training, whom should I connect with?

If you want to know more about the course you can connect us in mail hello@simpliaxis.com or you can call us.

ITIL 4 F Course FAQs

ITIL® 4 Foundation Certification Training FAQs