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Skill you’ll gain : ITIL concepts, Process models, Service Lifecycle

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Aakash Srinivasan, CST
Certified Scrum Master (CSM®)Certified Scrum Product Owner (CSPO®)
Aakash Srinivasan is an experienced Agile transformation leader and a co-founder of SimpliAxis Inc., updated
Read more about Aakash Srinivasan, CST
Experience: 15+ Years
Aakash Srinivasan, CST LinkedIn profile
Michel Goldenberg, CST
UP 11-12-2025 Certified Scrum Master (CSM®)Advanced Certified Scrum Master (ACSM®)Certified Scrum Product Owner (CSPO®)Advanced Certified Scrum Product Owner (ACSPO®)Certified Scrum Developer (CSD®)Advanced Certified Scrum Developer (ACSD®)Certified Scrum Professional - DeveloperCertified Scrum Professional - ScrumMaster®Certified Scrum Professional - Product Owner®
UP 11-12-2025 Michel Started working with Agile in 2001 when he first used eXtreme Programming as a team member in a very complex project in Brazil, since that project Michel decided to focus his career in coaching and training in Agile. Some people like to call him a nomad because he is always working world wide and moving from country to country to always find the most challenging market so he can always improve in Agile by helping people learn and apply it. During his journey Michel became Certified Scrum Trainer (2009), a TAC member (2017) and Path to CSP educator (2019), and now his main focus is to deliver Certified Training under Scrum Alliance brand.
Read more about Michel Goldenberg, CST
Experience: 22+ Years
Michel Goldenberg, CST LinkedIn profile
Raj Kasturi, CST
CSM
Updated 10/7/2025 Raj is an experienced Scrum Trainer, Scrum Master, Agile Coach helping organizations transition to Scrum
Read more about Raj Kasturi, CST
Experience: 36+ Years
Raj Kasturi, CST LinkedIn profile
Abid Quereshi, CST
Certified Scrum Master (CSM®)Advanced Certified Scrum Master (ACSM®)Certified Scrum Product Owner (CSPO®)Certified Scrum Developer (CSD®)Advanced Certified Scrum Developer (ACSD®)
"Learn Scrum and Agile Software Development from an actual software developer. Abid has been developing real software products for over 26 years, from inception to design, coding, testing and maintaining legacy systems. Abid holds a Bachelor's degree in Education and a Bachelor's degree in Mechatronics Engineering. As a professional teacher and engineer you an count on an experience which is both immersive and relevant to todays workplace challenges."
Read more about Abid Quereshi, CST
Experience: 25+ Years
Abid Quereshi, CST LinkedIn profile
Vivek Angiras, CST
Certified Scrum Master (CSM®)Certified Scrum Product Owner (CSPO®)Certified Scrum Developer (CSD®)Advanced Certified Scrum Developer (ACSD®)Advanced Certified Scrum Product Owner (ACSPO®)
Vivek Angiras is an Agile coach and trainer. He is a Certified Scrum Trainer (CST) who started his career in scientific research more than a decade ago. Vivek is a co-founder of SimpliAxis Inc.
Read more about Vivek Angiras, CST
Experience: 19+ Years
Vivek Angiras, CST LinkedIn profile
Bill Li
CSM, CSPO and A-CSM
ExperienceUPDATED 12/19/2025Bill Li, CST (Certified Scrum Trainer) and Agile Coach, based out in Shanghai & Vancouver, and active in China, Asia and Canada, Managing Principal of UPerform Consulting Group. With over 25 years of cross-functional experiences in IT and consulting sectors, Bill is among the pioneers who promoted Scrum and Agile since 2007 in Asia, and is active contributor and speaker at agile community, including major Scrum and Agile conferences. Bill enjoys developing people and organizations through high quality Scrum and Agile training, coaching and consulting services. His passion lies in helping clients’ product development organizations and teams to become more effective, having less waste and fewer impediments in their processes, less pressure, higher enjoyment, and producing better product and services, in an open, transparent, creative, and self-organized environment. Bill translated Agile Project Management with Scrum by Ken Schwaber into simplified Chinese and published it in 2007. He also co-translated Ken's next book on Scrum & Enterprise and Mike Cohn’s User Stories Applied, together with other 2 titles in Project Management area. Bill is MBA from Schulich School of Business, York University, and Bachelor of Engineering from South China University of Technology. He lives in Shanghai, China and seasonally in North Vancouver, BC, Canada.
Read more about Bill Li
Experience: 33+ Years
Bill Li LinkedIn profile

Aakash Srinivasan, CST
Certified Scrum Master (CSM®), Certified Scrum Product Owner (CSPO®)
15+ Years of experience
Aakash Srinivasan is an experienced Agile transformation leader and a co-founder of SimpliAxis Inc., updated
Aakash Srinivasan, CST LinkedIn profile
1/6
Michel Goldenberg, CST
UP 11-12-2025 Certified Scrum Master (CSM®), Advanced Certified Scrum Master (ACSM®)
22+ Years of experience
UP 11-12-2025 Michel Started working with Agile in 2001 when he first used eXtreme Programming as a team member in a very complex project in Brazil, since that project Michel decided to focus his career in coaching and training in Agile. Some people like to call him a nomad because he is always working world wide and moving from country to country to always find the most challenging market so he can always improve in Agile by helping people learn and apply it. During his journey Michel became Certified Scrum Trainer (2009), a TAC member (2017) and Path to CSP educator (2019), and now his main focus is to deliver Certified Training under Scrum Alliance brand.
Michel Goldenberg, CST LinkedIn profile
2/6
Raj Kasturi, CST
CSM
36+ Years of experience
Updated 10/7/2025 Raj is an experienced Scrum Trainer, Scrum Master, Agile Coach helping organizations transition to Scrum
Raj Kasturi, CST LinkedIn profile
3/6
Abid Quereshi, CST
Certified Scrum Master (CSM®), Advanced Certified Scrum Master (ACSM®)
25+ Years of experience
"Learn Scrum and Agile Software Development from an actual software developer. Abid has been developing real software products for over 26 years, from inception to design, coding, testing and maintaining legacy systems. Abid holds a Bachelor's degree in Education and a Bachelor's degree in Mechatronics Engineering. As a professional teacher and engineer you an count on an experience which is both immersive and relevant to todays workplace challenges."
Abid Quereshi, CST LinkedIn profile
4/6
Vivek Angiras, CST
Certified Scrum Master (CSM®), Certified Scrum Product Owner (CSPO®)
19+ Years of experience
Vivek Angiras is an Agile coach and trainer. He is a Certified Scrum Trainer (CST) who started his career in scientific research more than a decade ago. Vivek is a co-founder of SimpliAxis Inc.
Linkedin Profile
5/6
Bill Li
CSM, CSPO and A-CSM
33+ Years of experience
ExperienceUPDATED 12/19/2025Bill Li, CST (Certified Scrum Trainer) and Agile Coach, based out in Shanghai & Vancouver, and active in China, Asia and Canada, Managing Principal of UPerform Consulting Group. With over 25 years of cross-functional experiences in IT and consulting sectors, Bill is among the pioneers who promoted Scrum and Agile since 2007 in Asia, and is active contributor and speaker at agile community, including major Scrum and Agile conferences. Bill enjoys developing people and organizations through high quality Scrum and Agile training, coaching and consulting services. His passion lies in helping clients’ product development organizations and teams to become more effective, having less waste and fewer impediments in their processes, less pressure, higher enjoyment, and producing better product and services, in an open, transparent, creative, and self-organized environment. Bill translated Agile Project Management with Scrum by Ken Schwaber into simplified Chinese and published it in 2007. He also co-translated Ken's next book on Scrum & Enterprise and Mike Cohn’s User Stories Applied, together with other 2 titles in Project Management area. Bill is MBA from Schulich School of Business, York University, and Bachelor of Engineering from South China University of Technology. He lives in Shanghai, China and seasonally in North Vancouver, BC, Canada.
Bill Li LinkedIn profile
6/6

SERVICE Certification Course For Corporates

Why SimpliAxis Is The First Choice For Corporates?

Simpliaxis provides In person and live virtual instructor- led corporate training program customized for enterprise teams who wish to train their employees on specific aspects of their job processes or responsibilities. The corporate training by our expert certified trainers will enhance your learning curve and enable your teams to utilize their skills to meet the industry standards

The tool-based learning, guiding, tracking, and grading.
Customized curriculum as per the team's and company's needs.
A pool of consultants catering to the work experience across industries.
Flexibility in learning- Online, Offline, and Self paced learning.
The global presence and can train the teams across the geographies.

Corporate Group enquiry

Agile Courses FAQs

Frequently Asked Questions

1. Will I receive a certification after completing the Service Course?

Yes, most Service Courses provide a certificate upon successful completion, which can enhance your professional profile.

2. Can this course be provided and completed online?

Many institutions offer online Service Courses like Simplixis, making it easy to access training without disrupting your work schedule.

3. What are the benefits of Service Course Certification?

Participants gain skills in handling customer expectations, fixing issues effectively, and improving client satisfaction, which are valuable for career growth in service roles.

4. Who should enrol in a Service Course?

This technique is ideal for professionals in customer service, hospitality, healthcare, retail, and other service-based industries looking to enhance their customer interaction skills.

5. What topics are covered in a Service Course?

A Service Course typically covers customer service principles, service design, client relationship management, and practical communication skills for delivering exceptional service experiences.

1. What cards do you accept?

We accept payments from VISA, Master, Maestro, AMEX, and Discover.

2. Is there any transaction or processing fee?

No, there is no transaction processing fee.

3. Where will I get my payment receipt?

Upon successful completion of payment, you will receive a confirmation email of your payment along with payment invoices.

4. Will I get a refund if I cancel my enrollment?

No, refund is not possible. You can reschedule your course. To know more about refunds, visit our Refund Policy.

5. Can I pay for the course in installments, or is full payment required upfront?

You have the flexibility to pay for the course either in full upfront or in installments, depending on your preference. To know more details about it contact us.

6. Do you offer any discounts or promotions for early payment?

Yes, we offer discounts and promotions for early payments or certain corporate Training. Keep an eye on our website or contact us to get exciting offers.

7. Can payments be made online through your website, or do I need to visit a physical location?

Payments can be made conveniently through our secure online payment portal on our website. We do not require visiting a physical location for payment.

8. Is there a preferred currency for payment, especially for international students?

While we accept payments in various currencies, we recommend using the currency from where you want to attend the course.

1. What are the different courses offered by Simpliaxis?

At Simpliaxis we provide training for courses of all the in-demand technologies. One can choose a course from Project Management, Agile, IT, DevOps, Business, IT Service Management, Quality Management, etc based on their choice of interest. To know more, please visit https://www.simpliaxis.com/

2. If I want to know more about Training, whom should I connect with?

If you want to know more about the course you can connect us in mail hello@simpliaxis.com or you can call us.

3. Is there any option to complete the Training in the native language if a participant chooses to?

English is the preferred language for training delivery. For corporate Training, any language other than English will have to be requested as a custom service. However, this will be subject to additional costs and the availability of a native language trainer. Please note that only official languages will be considered for this request.

4. Can I receive personalized Training at my convenience?

Yes, we’ll be posting multiple schedules every week for all the courses. Based on your convenience, you can select the training schedule. Also, we’ve E-Learning programs for popular courses, you can enroll and watch the training modules whenever you want.

5. Where do I find the upcoming schedules of my course?

Select the course of your interest from the website and view all the upcoming workshop schedules. You can select your course from the website https://www.simpliaxis.com/

6. After enrollment, can I change the date of my training class?

Yes, you can change the date, but you have to inform it 3-4 days before the Scheduled date.

7. What if I miss a class? Are there any money back options?

No, you won't get your money back. But, as per your convenience, we can reschedule your training without any extra charges.

8. Do I get any certificate upon completion of the course?

Yes, you will receive a certificate after successful completion of the training course.

9. How do I enroll in the training course?

Choose the course of your interest, schedule it at your convenience from our upcoming schedule list, and register for the training by submitting your details. Proceed to make a payment and you will receive a confirmation email of your course enrolment. Or you can connect our career advisors to consult & choose your course.

10. What is the object of Simpliaxis?

To provide high-quality training and help our professional participants & clients to build a high-performing workforce.

11. What are the different modes of Training available for Simpliaxis courses?

We provide different modes of Training: virtual Online Training, Live Virtual Training, Corporate Training & also E-learning.

12. Do you offer online Training?

Yes, For every course, online Training is available.

13. Do you offer corporate Training?

Yes, we do provide corporate Training. We customize Training based on our clients' needs.

14. Who are the instructors of my course?

All our trainers are highly qualified and certified, having numerous years of experience in the training industry. You can choose your instructors for your course.

15. Is there any discount available for the Simpliaxis courses?

Yes, we do provide discounts on multiple courses. Please visit the schedules page to view the available discounts.

16. Whom do I contact if I have more queries regarding my course?

You can reach out to our experienced career counselor
or email us on support@simpliaxis.com
or contact any of our phone numbers
or you can chat with us anytime
or visit our contact us page https://www.simpliaxis.com/contact-us

17. Are your courses affordable?

Yes, course fees for all technologies are affordable. Along with that, we do provide discounts on various courses.

18. Why should I choose Simpliaxis?

Simpliaxis offers personalized corporate training programs designed for enterprise teams seeking to refine their employees' skills in various job processes or roles, whether through in-person sessions or live virtual instruction. Led by our skilled and certified trainers, these certification programs not only elevate learning curves but also empower teams to effectively apply their newfound skills to meet industry benchmarks. With over 40 certification programs available, the impact is profound, evident in a remarkable 45% improvement in employee retention rates. On average, there's been a notable 30% enhancement in both work satisfaction and capabilities, showcasing the tangible benefits of our training initiatives.

Find out why 1,000+ professionals love SimpliAxis

Learn the architecture and implementation of Transformer models, the backbone of many advanced AI systems.
Charvik
AI Architect
Infosys
"Just completed my #LPM from Scrum Alliance. Thanks to #AakashSrinivasan and #Simpliaxis for providing a great training experience"
Srinidi
H.R
Infosys
Our Training sessions are designed to be extremely interactive, featuring real-world scenarios with group participation, questions & answers to aid in understanding.
Ramba
Developer
Simplilearn
"With a scrum master helping every team manage their process, your entire organization can realize some serious gains. On top of shipping value to your customers on a regular basis, teammates and managers will be free to focus on what they do best.Thank you Michel Goldenberg for the amazing training, you rock!Let's keep moving forward 🤓!"
Yaswanth
Sales
Accenture
"Thank you Aakash Srinivasan, CST and SimpliAxis for such an informative training session!""Thank you Aakash Srinivasan, CST and SimpliAxis for such an informative training session!""Thank you Aakash Srinivasan, CST and SimpliAxis for such an informative training session!""Thank you Aakash Srinivasan, CST and SimpliAxis for such an informative training session!"
Jogendra
Cloud Architect
Deloitte
With learning targeted to your unique team environment, we at SimpliAxis help to resolve your specific issues and meet your specific needs with tailored training methods. We offer corporate trainingglobally to keep Organizations up to date by building the knowledge gap required and make them strive in the competitive world with the right skills according to the industry needs.
Jeevan
Product owner
Oracle
"Very excited to join the community of very awesome individuals that are Certified ScrumMasters. Big thank you to Aakash Srinivasan, CST and the entire SimpliAxis team for getting me ready!"
Varun
Python Full Stack Developer
Accenture
Earn 35 PDUs with Live, Instructor-Led PMP Certification Training SessionsLearn from a PMI Authorized Training Partner for your PMP SuccessGet Valuable PMP Exam Tips and Guidance from PMP ExpertsTest your Real-Exam Readiness with 2000+ PMP Practice QuestionsLearn all 49 Proj
Ramesh
RPA Developer
RMZ

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Disclaimer : Certified Scrum Master(CSM®),Advanced Certified Scrum Master(A-CSM®), Certified Scrum Professional ScrumMaster(CSP-SM®), Certified Scrum Product Owner (CSPO®), Advanced Certified Scrum Product Owner (A-CSPO®), Certified Scrum Professional Product Owner(CSP-PO®), Certified Scrum Developer (CSD®), Certified Scrum Professional(CSP®), Certified Agile Leadership(CAL-I®,CAL-II®), Scrum Education Units(SEU®),Certified Scrum Trainer (CST®),Certified Enterprise Coach(CEC®), and Certified Team Coach(CTC®), are registered trademarks of Scrum Alliance®. SimpliAxis INC is a Licensed Training Partner (LTP) of Scrum Alliance.

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Certified Business Analysis Professional (CBAP®), Certification of Capability in Business Analysis(CCBA®), Entry Certificate in Business Analysis(ECBA®), Agile Analysis Certification(AAC®), Certification in Business Data Analytics(CBDA®), Certificate in Cybersecurity Analysis(CCA®), Certificate in Product Ownership Analysis(CPOA®) are registered trademarks of International Institute of Business Analysis(IIBA®). SimpliAxis INC is an Premier Level Endorsed Education Provider of IIBA®.

SAFe Agilist Certification (SA®), SAFe Program Consultant Certification (SPC®),SAFe Program Consultant Trainer Certification (SPCT®),SAFe Practitioner Certification(SP®),SAFe Release Train Engineer Certification (RTE®),SAFe Scrum Master Certification (SSM®),SAFe Advanced Scrum Master Certification (SASM®),SAFe DevOps Practitioner Certification(SDP®),Agile Product Manager Certification (APM®),Lean Portfolio Manager Certification (LPM®),Product Owner / Product Manager Certification (POPM®),SAFe Architect Certification (ARCH®),Agile Software Engineer Certification (ASE®) and SAFe Government Practitioner Certification (SGP®), Scaled Agile Framework® and SAFe® are registered trademarks of Scaled Agile, Inc.®. SimpliAxis INC is a Platinum SPCT Partner of Scaled Agile, Inc®.

DevOps Foundation®, DevOps Leader®, SRE Foundation℠, SRE Practitioner℠, DevSecOps Foundation℠, Continuous Testing Foundation℠, Certified Agile Service Manager®, Continuous Delivery Ecosystem Foundation℠ and Value Stream Management Foundation® are registered trademarks of DevOps Institute.

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